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1. 退款申請表格
Refund Application Form
請點擊以下連結下載退款表格
Please Click the following link to download the Application Form
https://hkemeter.hkt.com/systemmaintenancenotice/RR01_0925.pdf
2. 帳戶刪除指引
Guideline of Account Deletion in HKeMeter
a) 刪除帳戶是一項自助操作, 用戶將可透過 入錶易程式內刪除其帳戶
For deletion of account, it's a Self-Service action. HKeMeter user will be able to delete their account via the HKeMeter App
我的帳戶 -> 個人信息 -> 刪除帳戶
My Account -> Personal Information -> DELETE ACCOUNT
b) 另外,入錶易用戶也可以致電 +852 2332 3700 聯絡服務中心.
Alternatively, HKeMeter user may contact the Call Center Site at +852 2332 3700
(Remark: Upon the account deletion, your app setting data will be deleted, whilst the transaction data (e.g. parking duration, parking session reference) will be retained for an additional two years.)
(註:帳戶刪除後,應用程式設定資料將被刪除,而交易記錄(如:泊車時間、交易參考編號等)則會額外保留2年。)
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